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GP practice · independent evidence profile

Sheepcot Medical Centre

6 Cunningham Way, Leavesden, Watford, Hertfordshire, WD25 7NL

CQC location 1-4339441933NHS organisation code E82096
Current overall CQC ratingRequires improvementAssessment dated 26 February 2025
Active registrationRegistered

Registered from 23 November 2017.

Registered address6 Cunningham Way, Leavesden, Watford, Hertfordshire, WD25 7NL

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Central East Integrated Care Board

ODS code E82096. Data refreshed 6 September 2026.

Location and contact

6 Cunningham Way, Leavesden, Watford, Hertfordshire, WD25 7NL

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Requires Improvement
55%

This service is not always caring

Effective

Requires Improvement
54%

This service is not always effective

Responsive

Requires Improvement
61%

This service is not always responsive

Safe

Inadequate
38%

This service is not safe

Well-led

Requires Improvement
50%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Sheepcot Medical Centre

Assessment dated 26 February 2025. Published 5 June 2025.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were not always involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal, and health needs. Care was not always based on the latest evidence and good practice. Staff worked with all agencies involved in people’s care for the best outcomes and smooth transitions when moving services. Staff made sure people understood their care and treatment to enable them to give informed consent. Staff considered people who were involved in care when making decisions in people’s best interests. People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People did not always have choices in their care and treatment. The service supported staff wellbeing.People were not always involved in decisions about their care. The service provided information people could understand. People knew how to give feedback, however, they were not always confident the service took it seriously and acted on it. The service was not always easy to access. The practice worked to eliminate discrimination. People did not always feel that they received fair and equal care and treatment. The service worked to reduce health and care inequalities through training and feedback. People were not always involved in planning their care and understood options around choosing to withdraw or not receive care. Leaders and staff did not always demonstrate a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities. Managers worked with the local community to deliver the best possible care and were receptive to new ideas. There was a lack of governance processes that impacted culture improvement.

GP Patient Survey 2026

What registered patients reported

127 completed questionnaires · 28.3% response rate.

74.6%

Overall experience was good

Confidence interval 67.6%–80.5%
79.1%

Experience of contacting the practice was good

Confidence interval 72.4%–84.5%
87.4%

Last appointment met the patient’s needs

Confidence interval 81.6%–91.6%
86.9%

Healthcare professional was good at listening

Confidence interval 80.9%–91.2%
82.3%

Healthcare professional treated the patient with care and concern

Confidence interval 75.8%–87.3%
90.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 84.9%–93.9%
88.7%

Reception and administrative team were helpful

Confidence interval 82.8%–92.7%
49.7%

Contacting the practice by phone was easy

Confidence interval 41.8%–57.6%
68.3%

Contacting the practice through its website was easy

Confidence interval 60.3%–75.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Sheepcot Medical Centre

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.