Registered from 20 September 2017.
GP practice · independent evidence profile
Carlisle Central Practice
65 Warwick Road, Carlisle, Cumbria, CA1 1EB
CQC location 1-4232289013NHS organisation code A82015
A registered address may be where care is managed rather than delivered.
ODS code A82015. Data refreshed 31 August 2026.
Location and contact
65 Warwick Road, Carlisle, Cumbria, CA1 1EB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Carlisle Central Practice
Assessment dated 17 February 2025. Published 7 July 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Patient feedback we reviewed during this assessment showed that patient experience overall was mixed, with staff being described as kind, friendly and understanding, but with other patients stating that staff were rude, that it was difficult to contact the practice, and that they found it hard to get an appointment. The 2024 GP patient survey showed that patient satisfaction with access via the practice website or NHS app was below local and national averages, whereas the percentage of patients who found it easy to contact the practice by phone was above average. We received feedback from 26 patients via our Give Feedback on Care website during the weeks leading up to the inspection; 19 of the people who contacted us gave negative feedback, 6 gave mixed feedback, and 1 person was wholly positive. Patients who left reviews on the NHS website were mostly positive about their overall experience of the practice, however, with 25 out of 36 reviews giving them 4 or 5 stars out of 5.
GP Patient Survey 2026
What registered patients reported
125 completed questionnaires · 24.8% response rate.
Overall experience was good
Confidence interval 47.9%–75.4%Experience of contacting the practice was good
Confidence interval 41.4%–69.9%Last appointment met the patient’s needs
Confidence interval 73.8%–94.3%Healthcare professional was good at listening
Confidence interval 62.8%–87.5%Healthcare professional treated the patient with care and concern
Confidence interval 57.6%–83.9%Patient had confidence and trust in the healthcare professional
Confidence interval 65.3%–89.4%Reception and administrative team were helpful
Confidence interval 62.9%–87.4%Contacting the practice by phone was easy
Confidence interval 35.1%–64.4%Contacting the practice through its website was easy
Confidence interval 16.5%–53.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Carlisle Central Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 October 2018GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.