Registered from 24 August 2017.
GP practice · independent evidence profile
OHP - College Road Surgery
452 College Road, Kingstanding, Birmingham, West Midlands, B44 0HL
CQC location 1-4211551515NHS organisation code M85087
A registered address may be where care is managed rather than delivered.
ODS code M85087. Data refreshed 31 August 2026.
Location and contact
452 College Road, Kingstanding, Birmingham, West Midlands, B44 0HL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for OHP - College Road Surgery
Assessment dated 7 March 2024. Published 24 April 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
In the 2023 National GP Patient Survey, the practice’s data for access was below national averages in most areas. In particular Patient satisfaction with their GP practice appointment times and overall experience of making an appointment. However satisfaction with the appointment offered was above the national average.
Patient feedback gathered by the practice was more positive, but this cannot be compared directly to the National GP Patient Survey. We also received feedback from 27 patients about the service which was overwhelmingly positive about the service, including most comments relating to access.
We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. At the same time, our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. Although we saw the practice was attempting to improve access, this was not yet consistently reflected in the GP patient survey data.
GP Patient Survey 2026
What registered patients reported
118 completed questionnaires · 22.6% response rate.
Overall experience was good
Confidence interval 64.6%–83.6%Experience of contacting the practice was good
Confidence interval 66.7%–85.4%Last appointment met the patient’s needs
Confidence interval 83.8%–96.5%Healthcare professional was good at listening
Confidence interval 80.9%–95%Healthcare professional treated the patient with care and concern
Confidence interval 76.1%–92.1%Patient had confidence and trust in the healthcare professional
Confidence interval 86.7%–97.9%Reception and administrative team were helpful
Confidence interval 88.4%–98.5%Contacting the practice by phone was easy
Confidence interval 51.6%–73.2%Contacting the practice through its website was easy
Confidence interval 52.4%–77.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of OHP - College Road Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
20 May 2019GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.