Registered from 24 August 2017.
GP practice · independent evidence profile
OHP-Greenridge Surgery
671 Yardley Wood Road, Billesley, Birmingham, West Midlands, B13 0HN
CQC location 1-4207689475NHS organisation code M85006
A registered address may be where care is managed rather than delivered.
ODS code M85006. Data refreshed 31 August 2026.
Location and contact
671 Yardley Wood Road, Billesley, Birmingham, West Midlands, B13 0HN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for OHP-Dr Lumley & Partners
Assessment dated 6 March 2024. Published 25 March 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
In the 2023 National GP Patient Survey, the practice’s data for access was largely in line with local and national averages. However, patient satisfaction with getting through to the practice by phone was below average.
Patient feedback gathered by the practice was more positive, including feedback gathered after some recent improvements.
GP Patient Survey 2026
What registered patients reported
87 completed questionnaires · 17.8% response rate.
Overall experience was good
Confidence interval 72.1%–94.3%Experience of contacting the practice was good
Confidence interval 71.7%–94.3%Last appointment met the patient’s needs
Confidence interval 81.6%–98.7%Healthcare professional was good at listening
Confidence interval 76.2%–96.5%Healthcare professional treated the patient with care and concern
Confidence interval 80.3%–98%Patient had confidence and trust in the healthcare professional
Confidence interval 89.4%–100%Reception and administrative team were helpful
Confidence interval 78.9%–97.5%Contacting the practice by phone was easy
Confidence interval 44.3%–76.9%Contacting the practice through its website was easy
Confidence interval 65.7%–92.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of OHP-Greenridge Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
23 May 2022GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.