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GP practice · independent evidence profile

The Pinner Road Surgery

196 Pinner Road, Harrow, Middlesex, HA1 4JS

CQC location 1-4132285327NHS organisation code E84040
Current overall CQC ratingGoodAssessment dated 1 October 2021
Active registrationRegistered

Registered from 10 August 2017.

Registered address196 Pinner Road, Harrow, Middlesex, HA1 4JS

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West and North London Integrated Care Board

ODS code E84040. Data refreshed 31 August 2026.

Location and contact

196 Pinner Road, Harrow, Middlesex, HA1 4JS

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

GP Patient Survey 2026

What registered patients reported

92 completed questionnaires · 14.5% response rate.

60.6%

Overall experience was good

Confidence interval 53.6%–67.2%
60.8%

Experience of contacting the practice was good

Confidence interval 53.8%–67.4%
78.2%

Last appointment met the patient’s needs

Confidence interval 71.7%–83.6%
72%

Healthcare professional was good at listening

Confidence interval 65.2%–78%
73.4%

Healthcare professional treated the patient with care and concern

Confidence interval 66.6%–79.3%
81.5%

Patient had confidence and trust in the healthcare professional

Confidence interval 75.1%–86.5%
69.7%

Reception and administrative team were helpful

Confidence interval 62.9%–75.8%
53.2%

Contacting the practice by phone was easy

Confidence interval 46.2%–60%
41.8%

Contacting the practice through its website was easy

Confidence interval 33.7%–50.5%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of The Pinner Road Surgery

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

13 August 2019Requires improvementCQC rating history
2 July 2018Requires improvementCQC rating history
1 October 2021Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.