Registered from 6 July 2017.
GP practice · independent evidence profile
OHP-Leach Heath Medical Centre
32 Leach Heath Lane, Rubery, Rednal, Birmingham, West Midlands, B45 9BU
CQC location 1-3917736823NHS organisation code M85027
A registered address may be where care is managed rather than delivered.
ODS code M85027. Data refreshed 31 August 2026.
Location and contact
32 Leach Heath Lane, Rubery, Rednal, Birmingham, West Midlands, B45 9BU
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Responsive
This service is responsive
Effective
This service is effective
Safe
This service is safe
Caring
This service is caring
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for OHP-Leach Heath Medical Centre
Assessment dated 29 February 2024. Published 7 May 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
In the 2023 National GP Patient Survey, the practice’s data for access was below national averages for all access questions reviewed. In particular, with how easy it was to get through to someone at their GP practice on the phone. Although patient feedback gathered by the practice’s in-house survey and the Friends and Family test were more positive about the service, any negative comments largely focussed on difficulties accessing appointments. We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. At the same time, our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. Although we saw the practice had put in place some systems to improve access, this was not yet reflected in the GP patient survey data or other sources of patient feedback.
GP Patient Survey 2026
What registered patients reported
117 completed questionnaires · 22.6% response rate.
Overall experience was good
Confidence interval 60.7%–75.6%Experience of contacting the practice was good
Confidence interval 58%–73.2%Last appointment met the patient’s needs
Confidence interval 80.9%–91.9%Healthcare professional was good at listening
Confidence interval 62.7%–77.4%Healthcare professional treated the patient with care and concern
Confidence interval 69.3%–82.9%Patient had confidence and trust in the healthcare professional
Confidence interval 80.4%–91.5%Reception and administrative team were helpful
Confidence interval 79.3%–90.6%Contacting the practice by phone was easy
Confidence interval 25.8%–41.3%Contacting the practice through its website was easy
Confidence interval 54.2%–71.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of OHP-Leach Heath Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
2 April 2019GoodCQC rating history
23 February 2018Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.