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Dentist · independent evidence profile

Mercian House Dental Practice

16 York Street, Stourport On Severn, Worcestershire, DY13 9EE

CQC location 1-371454928NHS organisation code V07872
Current overall CQC ratingNot yet ratedAssessment dated 23 January 2025
Active registrationRegistered

Registered from 1 June 2012.

Registered address16 York Street, Stourport On Severn, Worcestershire, DY13 9EE

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Herefordshire and Worcestershire Integrated Care Board

ODS code V07872. Data refreshed 31 August 2026.

Location and contact

16 York Street, Stourport On Severn, Worcestershire, DY13 9EE

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Regulations met
0%

The service has met the regulations

Effective

Regulations met
0%

The service has met the regulations

Responsive

Regulations met
0%

The service has met the regulations

Safe

Regulations met
0%

The service has met the regulations

Well-led

Regulations met
0%

The service has met the regulations

Latest published evidence

Ongoing Assessment for Mercian House Dental Practice

Assessment dated 23 January 2025. Published 29 January 2025.

What CQC reported

Not applicable

People’s experience

Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 6 patients. On the day of our assessment, we reviewed patient feedback gathered by the provider. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included “Easy to book appointments. Rooms are clean and tidy. Staff are pleasant and polite” and “My treatment was explained to me well and carried out efficiently”. Patients commented positively about the standards of cleanliness. They told us they were able to book appointments within an acceptable timescale for their needs and that they had enough time during their appointment without feeling rushed.

Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

When they were prescribed medicines, patients felt that sufficient information was given.

Patients also felt they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.

Community experiences

Patient reviews of Mercian House Dental Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Dentist

Regulated activities

Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

15 June 2016Inspected but not ratedCQC rating history
1 October 2013Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.