Registered from 7 April 2017.
GP practice · independent evidence profile
Castle House
Orchard Street, Canterbury, CT2 8AP
CQC location 1-3552008593
A registered address may be where care is managed rather than delivered.
Organisation code not recorded. Data refreshed 31 August 2026.
Location and contact
Orchard Street, Canterbury, CT2 8AP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Castle House
Assessment dated 6 February 2024. Published 6 May 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The clinic involved clients and staff to support high-quality sustainable services.
Clients and staff views and concerns were encouraged.
The service encouraged and valued feedback from clients and staff. It proactively sought feedback from clients through their website, social media and also locally at the clinic by filling out feedback forms.
Comments we reviewed were positive and included, for example, "my treatment was excellent" and "the staff are all helpful and explain everything".
GP Patient Survey 2026
What registered patients reported
Practice-level results will appear when an ODS match is available.
No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.
Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Castle House
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/GpsDiagnosis/screeningPhone/online advice
Regulated activities
Treatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Caring for adults over 65 yrsCaring for adults under 65 yrsCaring for childrenEating disordersMental health conditionsPhysical disabilitiesSubstance misuse problems
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 August 2019GoodCQC rating history
26 November 2018Inspected but not ratedCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.