Registered from 10 January 2017.
GP practice · independent evidence profile
Church Hill Surgery
Station Road, Pulham Market, Diss, Norfolk, IP21 4TX
CQC location 1-3217057455NHS organisation code D82046
A registered address may be where care is managed rather than delivered.
ODS code D82046. Data refreshed 6 September 2026.
Location and contact
Station Road, Pulham Market, Diss, Norfolk, IP21 4TX
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Church Hill Surgery
Assessment dated 4 June 2024. Published 5 September 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent National GP Patient Survey, Healthwatch Norfolk surveys and CQC patient interviews highlighted that overall, people were satisfied with services (for example regarding appointments access, telephone access, staffing levels and the quality of care and treatment received). Leaders told us that plans were underway to introduce a patient participation group (PPG) to represent the views of people using the service.
GP Patient Survey 2026
What registered patients reported
127 completed questionnaires · 48.5% response rate.
Overall experience was good
Confidence interval 85.3%–90%Experience of contacting the practice was good
Confidence interval 83.5%–88.5%Last appointment met the patient’s needs
Confidence interval 90.5%–94.3%Healthcare professional was good at listening
Confidence interval 89.1%–93.2%Healthcare professional treated the patient with care and concern
Confidence interval 87.8%–92.2%Patient had confidence and trust in the healthcare professional
Confidence interval 92.9%–96.2%Reception and administrative team were helpful
Confidence interval 86.5%–91.1%Contacting the practice by phone was easy
Confidence interval 90.4%–94.3%Contacting the practice through its website was easy
Confidence interval 76.4%–88.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Church Hill Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
24 March 2022GoodCQC rating history
1 September 2021InadequateCQC rating history
23 May 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.