Registered from 17 October 2016.
GP practice · independent evidence profile
The Warren Practice
1 The Warren, Hayes, Middlesex, UB4 0SF
A registered address may be where care is managed rather than delivered.
ODS code E86019. Data refreshed 31 August 2026.
Location and contact
1 The Warren, Hayes, Middlesex, UB4 0SF
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for The Warren Practice
Assessment dated 25 September 2025. Published 9 April 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey 2025 and the NHS Friends and Family Test, showed people were satisfied with services. Feedback from experience of care online forms was not received by CQC. We contacted patient participation group (PPG) members who represented the views of people using the service and the feedback was positive. However, there were issues with how patients access services through the phone and practice website. Patients we spoke to during the site visit informed CQC that they experienced difficulty obtaining appointments at the practice, but they were usually referred to the local enhanced service locations for appointments when required. The patients were generally happy with the service received at this location.
GP Patient Survey 2026
What registered patients reported
100 completed questionnaires · 17.4% response rate.
Overall experience was good
Confidence interval 71.5%–86.6%Experience of contacting the practice was good
Confidence interval 76%–90%Last appointment met the patient’s needs
Confidence interval 80%–92.8%Healthcare professional was good at listening
Confidence interval 76.4%–90.3%Healthcare professional treated the patient with care and concern
Confidence interval 71%–86.3%Patient had confidence and trust in the healthcare professional
Confidence interval 86.4%–96.6%Reception and administrative team were helpful
Confidence interval 87.7%–97.2%Contacting the practice by phone was easy
Confidence interval 44.9%–63.9%Contacting the practice through its website was easy
Confidence interval 28.2%–58.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Warren Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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