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GP practice · independent evidence profile

The Warren Practice

1 The Warren, Hayes, Middlesex, UB4 0SF

CQC location 1-2950464799NHS organisation code E86019
Current overall CQC ratingRequires improvementAssessment dated 25 September 2025
Active registrationRegistered

Registered from 17 October 2016.

Registered address1 The Warren, Hayes, Middlesex, UB4 0SF

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West and North London Integrated Care Board

ODS code E86019. Data refreshed 31 August 2026.

Location and contact

1 The Warren, Hayes, Middlesex, UB4 0SF

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
65%

This service is caring

Effective

Good
71%

This service is effective

Responsive

Good
71%

This service is responsive

Safe

Requires Improvement
53%

This service is not always safe

Well-led

Requires Improvement
62%

This service is not always well-led

Latest published evidence

Ongoing Assessment for The Warren Practice

Assessment dated 25 September 2025. Published 9 April 2026.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey 2025 and the NHS Friends and Family Test, showed people were satisfied with services. Feedback from experience of care online forms was not received by CQC. We contacted patient participation group (PPG) members who represented the views of people using the service and the feedback was positive. However, there were issues with how patients access services through the phone and practice website. Patients we spoke to during the site visit informed CQC that they experienced difficulty obtaining appointments at the practice, but they were usually referred to the local enhanced service locations for appointments when required. The patients were generally happy with the service received at this location.

GP Patient Survey 2026

What registered patients reported

100 completed questionnaires · 17.4% response rate.

80.1%

Overall experience was good

Confidence interval 71.5%–86.6%
84.2%

Experience of contacting the practice was good

Confidence interval 76%–90%
87.8%

Last appointment met the patient’s needs

Confidence interval 80%–92.8%
84.6%

Healthcare professional was good at listening

Confidence interval 76.4%–90.3%
79.7%

Healthcare professional treated the patient with care and concern

Confidence interval 71%–86.3%
93.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 86.4%–96.6%
94%

Reception and administrative team were helpful

Confidence interval 87.7%–97.2%
54.6%

Contacting the practice by phone was easy

Confidence interval 44.9%–63.9%
42.5%

Contacting the practice through its website was easy

Confidence interval 28.2%–58.2%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of The Warren Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

18 January 2018GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.