Registered from 3 August 2016.
GP practice · independent evidence profile
Danbury Medical Centre
52 Maldon Road, Danbury, Chelmsford, Essex, CM3 4QL
CQC location 1-2822396194NHS organisation code F81100
A registered address may be where care is managed rather than delivered.
ODS code F81100. Data refreshed 6 September 2026.
Location and contact
52 Maldon Road, Danbury, Chelmsford, Essex, CM3 4QL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is not always responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Danbury Medical Centre
Assessment dated 6 March 2024. Published 18 September 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
GP patient survey (GPPS) feedback found that patients could not access care and treatment in a timely way. Patients were not satisfied with the arrangement for getting through to the practice by phone or with their experience of obtaining an appointment. In 2024, 295 surveys were sent out to patients, 124 were completed and sent back. This represents approximately 0.5% of the patient list. The survey found 21% of respondents stated it was easy to access the practice by telephone. This was an upward trend as in 2023 only 13% of respondents were positive. 24% of respondents found it easy to contact the practice via their website, compared to the England average of 48% and 20% found it easy to access the practice via the NHS app, compared to an England average of 45%.49% of respondents were satisfied with the overall experience of the practice. Compared to the England average of 74%. 78% of respondents stated the healthcare professional was good at listening to them and 77% of respondents stated the healthcare professional was good at treating the patient with care and concern. In addition, 88% of patients had confidence and trust in the health care professional they saw or spoke to compared to the England average of 92%. CQC received 8 complaints in the last 6 months to the start of this assessment. Access to appointments was indicated in 5 of these.
The practice submitted their friends and family test responses for April 2024. Out of 820 patient’s responses 755 stated their experience of the practice was either very good or good.
GP Patient Survey 2026
What registered patients reported
95 completed questionnaires · 28.5% response rate.
Overall experience was good
Confidence interval 21.2%–78.9%Experience of contacting the practice was good
Confidence interval 15.1%–72.3%Last appointment met the patient’s needs
Confidence interval 52.3%–98.3%Healthcare professional was good at listening
Confidence interval 44%–95.6%Healthcare professional treated the patient with care and concern
Confidence interval 39.8%–93.5%Patient had confidence and trust in the healthcare professional
Confidence interval 54.9%–98.9%Reception and administrative team were helpful
Confidence interval 38.9%–92.7%Contacting the practice by phone was easy
Confidence interval 8.6%–63.4%Contacting the practice through its website was easy
Confidence interval 13.4%–74.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Danbury Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
12 December 2018GoodCQC rating history
25 October 2017Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.