Registered from 4 August 2016.
GP practice · independent evidence profile
Canberra Old Oak Surgery
Parkview Centre for Health, Cranston Court, 56 Bloemfontein Road, London, W12 7FG
CQC location 1-2781330404NHS organisation code Y02906
A registered address may be where care is managed rather than delivered.
ODS code Y02906. Data refreshed 31 August 2026.
Location and contact
Parkview Centre for Health, Cranston Court, 56 Bloemfontein Road, London, W12 7FG
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Canberra Old Oak Surgery
Assessment dated 3 April 2025. Published 25 March 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We received 11 comments from people using the service for this assessment. Six were positive about the service and 5 were critical, particularly about difficulties obtaining an appointment. We reviewed the 2025 National GP patient survey results. These showed that the service tended to score below the national and local averages for quality of patient experience and accessibility. However, it had improved many of its indicator scores over the previous year. Fifty percent of respondents described the service as good overall in 2025 compared to 75% nationally. The service scored 43% on this indicator in 2024. The practice was aware that patient experience and accessibility remained areas for improvement and had an action plan in place. There was an active patient participation group (PPG) that represented the views of people using the service. We spoke with a representative of the group who told us the service listened and acted on their views. They described work in progress with the service to engage and support the local community with healthy living initiatives.
GP Patient Survey 2026
What registered patients reported
58 completed questionnaires · 5.4% response rate.
Overall experience was good
Confidence interval 32.6%–82.5%Experience of contacting the practice was good
Confidence interval 32.4%–82.4%Last appointment met the patient’s needs
Confidence interval 49.6%–93.7%Healthcare professional was good at listening
Confidence interval 44.8%–91.6%Healthcare professional treated the patient with care and concern
Confidence interval 42.5%–90.3%Patient had confidence and trust in the healthcare professional
Confidence interval 50.4%–94.7%Reception and administrative team were helpful
Confidence interval 45.8%–91.9%Contacting the practice by phone was easy
Confidence interval 27.6%–78.8%Contacting the practice through its website was easy
Confidence interval 11.9%–76.7%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Canberra Old Oak Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
4 January 2023GoodCQC rating history
7 September 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.