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GP practice · independent evidence profile

Ladygate Lane Surgery

22 Ladygate Lane, Ruislip, Middlesex, HA4 7QU

CQC location 1-2740120779NHS organisation code E86605
Current overall CQC ratingGoodAssessment dated 5 February 2025
Active registrationRegistered

Registered from 1 July 2016.

Registered address22 Ladygate Lane, Ruislip, Middlesex, HA4 7QU

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West and North London Integrated Care Board

ODS code E86605. Data refreshed 31 August 2026.

Location and contact

22 Ladygate Lane, Ruislip, Middlesex, HA4 7QU

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
71%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
69%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Ladygate Lane Surgery

Assessment dated 5 February 2025. Published 12 August 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. They were complimentary about their interactions with staff. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service.

GP Patient Survey 2026

What registered patients reported

114 completed questionnaires · 21.2% response rate.

90.5%

Overall experience was good

Confidence interval 88.7%–91.9%
84.6%

Experience of contacting the practice was good

Confidence interval 82.5%–86.5%
99.3%

Last appointment met the patient’s needs

Confidence interval 98.6%–99.6%
91.3%

Healthcare professional was good at listening

Confidence interval 89.6%–92.8%
92.6%

Healthcare professional treated the patient with care and concern

Confidence interval 91%–94%
95.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 94.5%–96.8%
96.9%

Reception and administrative team were helpful

Confidence interval 95.8%–97.7%
91%

Contacting the practice by phone was easy

Confidence interval 89.3%–92.5%
74.9%

Contacting the practice through its website was easy

Confidence interval 70%–79.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Ladygate Lane Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

13 November 2017GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.