Registered from 26 January 2026.
GP practice · independent evidence profile
Nettlebed Surgery
Wanbourne Lane, Nettlebed, Henley-on-thames, RG9 5AJ
CQC location 1-26564896295NHS organisation code K84015
A registered address may be where care is managed rather than delivered.
ODS code K84015. Data refreshed 31 August 2026.
Location and contact
Wanbourne Lane, Nettlebed, Henley-on-thames, RG9 5AJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Nettlebed Surgery
Assessment dated 12 February 2026. Published 22 May 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People were positive overall about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey, showed people were highly satisfied with services. Feedback we received directly through the course of the inspection from patients was very positive with a few exceptions. Patients reported positive experiences with access, exchanges with staff, efficiency and the premises. Some concerns were raised about specific care issues and staff turnover. The practice did not provide us with friends and family test feedback. There was a patient participation group (PPG) who represented the views of people using the service.
GP Patient Survey 2026
What registered patients reported
104 completed questionnaires · 36% response rate.
Overall experience was good
Confidence interval 83.7%–89.2%Experience of contacting the practice was good
Confidence interval 88.9%–93.5%Last appointment met the patient’s needs
Confidence interval 97.1%–99.2%Healthcare professional was good at listening
Confidence interval 88.1%–92.9%Healthcare professional treated the patient with care and concern
Confidence interval 88.1%–92.9%Patient had confidence and trust in the healthcare professional
Confidence interval 98.1%–99.7%Reception and administrative team were helpful
Confidence interval 91.7%–95.6%Contacting the practice by phone was easy
Confidence interval 85.8%–91%Contacting the practice through its website was easy
Confidence interval 44.5%–57.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Nettlebed Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.