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GP practice · independent evidence profile

Mersea Island Medical Practice

32 Kingsland Road, West Mersea, Colchester, CO5 8RA

CQC location 1-26405193685NHS organisation code F81012
Current overall CQC ratingGoodAssessment dated 13 August 2026
Active registrationRegistered

Registered from 1 April 2026.

Registered address32 Kingsland Road, West Mersea, Colchester, CO5 8RA

A registered address may be where care is managed rather than delivered.

Health-system areaNHS Essex Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. ODS code F81012. Data refreshed 19 October 2026.

Location and contact

32 Kingsland Road, West Mersea, Colchester, CO5 8RA

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
72%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Mersea Island Medical Practice

Assessment dated 13 August 2026. Published 10 September 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

During the onsite visit to the practice, the people we spoke with were positive about their care and treatment. They fed back positively about their ability to access appointments and using the new online booking process. People told us the staff at reception supported them to book an appointment on their behalf if they visited or telephoned the practice. The most recent National GP Patient Survey results published in July 2025 showed people were satisfied with their experience at the practice.   The practice patient participation group (PPG) described how leaders were always willing to listen to patient concerns and ideas. The PPG told us they had helped during flu clinics and during discussions with the local commissioning board to increase the consulting room space.   We spoke with representatives from the residential homes that were provided with a GP service by the practice. Their overall feedback was positive, and they told us the practice worked with them to meet the needs of their residents.

GP Patient Survey 2026

What registered patients reported

109 completed questionnaires · 39.4% response rate.

90.9%

Overall experience was good

Confidence interval 85%–94.6%
86.7%

Experience of contacting the practice was good

Confidence interval 80%–91.5%
95.4%

Last appointment met the patient’s needs

Confidence interval 90.4%–97.8%
96.5%

Healthcare professional was good at listening

Confidence interval 91.9%–98.5%
95.4%

Healthcare professional treated the patient with care and concern

Confidence interval 90.5%–97.9%
98.4%

Patient had confidence and trust in the healthcare professional

Confidence interval 94.6%–99.5%
89.2%

Reception and administrative team were helpful

Confidence interval 82.8%–93.4%
48.3%

Contacting the practice by phone was easy

Confidence interval 40.1%–56.7%
38.5%

Contacting the practice through its website was easy

Confidence interval 27.1%–51.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

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Community experiences

Patient reviews of Mersea Island Medical Practice

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.