Registered from 26 August 2016.
GP practice · independent evidence profile
Wheal Northey
1 Wheal Northey, St Austell, Cornwall, PL25 3EF
CQC location 1-2612680406NHS organisation code Y04957
A registered address may be where care is managed rather than delivered.
ODS code Y04957. Data refreshed 31 August 2026.
Location and contact
1 Wheal Northey, St Austell, Cornwall, PL25 3EF
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Wheal Northey
Assessment dated 15 October 2024. Published 3 February 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of care and treatment they received. The 2024 GP Patient Survey results indicted people were satisfied with the service however, some people found accessing the service a challenge. There was an active patient participation group (a group of people who are patients at the practice) who represented the views of the people using the service. We asked the service to share a link with people so they could share their feedback with CQC and although we saw this on display at the service, we did not receive a significant increase in feedback.
GP Patient Survey 2026
What registered patients reported
130 completed questionnaires · 34.1% response rate.
Overall experience was good
Confidence interval 38.9%–89.1%Experience of contacting the practice was good
Confidence interval 41.5%–90.9%Last appointment met the patient’s needs
Confidence interval 59.6%–98.7%Healthcare professional was good at listening
Confidence interval 61.7%–99.2%Healthcare professional treated the patient with care and concern
Confidence interval 61.8%–99.2%Patient had confidence and trust in the healthcare professional
Confidence interval 66.7%–99.8%Reception and administrative team were helpful
Confidence interval 55%–97.3%Contacting the practice by phone was easy
Confidence interval 19.2%–74.3%Contacting the practice through its website was easy
Confidence interval 38.2%–93%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Wheal Northey
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
16 April 2018GoodCQC rating history
10 July 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.