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GP practice · independent evidence profile

Pringle Street Surgery

216-218 Pringle Street, Blackburn, Lancashire, BB1 1SB

CQC location 1-2555264739NHS organisation code P81724
Current overall CQC ratingGoodAssessment dated 28 May 2026
Active registrationRegistered

Registered from 31 March 2016.

Registered address216-218 Pringle Street, Blackburn, Lancashire, BB1 1SB

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Lancashire and South Cumbria Integrated Care Board

ODS code P81724. Data refreshed 31 August 2026.

Location and contact

216-218 Pringle Street, Blackburn, Lancashire, BB1 1SB

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
79%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Pringle Street Surgery

Assessment dated 28 May 2026. Published 21 July 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. We did this by reviewing feedback that was available to us. People were usually positive about the quality of their care and treatment, saying staff treated them with kindness and compassion. The 2026 National GP Patient Survey showed most people were satisfied, with 76% of patients saying they had a good overall experience of the practice. This was compared to 78% locally and 77% nationally. Recent Friends and Family Test results were also positive. There was an active patient participation group (PPG) who represented the views of people using the service. Minutes from meetings highlighted how information was shared with the PPG and leaders listened to their feedback.

GP Patient Survey 2026

What registered patients reported

81 completed questionnaires · 8.2% response rate.

76%

Overall experience was good

Confidence interval 71.8%–79.8%
68.7%

Experience of contacting the practice was good

Confidence interval 64.1%–73%
88.8%

Last appointment met the patient’s needs

Confidence interval 85.3%–91.5%
86.9%

Healthcare professional was good at listening

Confidence interval 83.2%–89.9%
83.6%

Healthcare professional treated the patient with care and concern

Confidence interval 79.7%–86.9%
87.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 83.5%–90.1%
80.6%

Reception and administrative team were helpful

Confidence interval 76.5%–84.1%
67.9%

Contacting the practice by phone was easy

Confidence interval 63.3%–72.2%
54%

Contacting the practice through its website was easy

Confidence interval 46.2%–61.5%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Pringle Street Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

3 April 2018GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.