Registered from 22 October 2025.
GP practice · independent evidence profile
Ariel Healthcare
Summerfields Road, Chard, TA20 2EW
CQC location 1-24511792317NHS organisation code L85030
A registered address may be where care is managed rather than delivered.
ODS code L85030. Data refreshed 31 August 2026.
Location and contact
Summerfields Road, Chard, TA20 2EW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Ariel Healthcare
Assessment dated 17 November 2025. Published 6 March 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We asked the service to share a link with people so they could share their feedback with CQC, and we received 45 responses.The findings were mixed, with some people giving both positive and negative feedback. The positive feedback was mostly about staff performance and the quality of care and treatment. Some people shared that the service responded promptly to their appointment requests, provided efficient treatment, and offered referrals. However, the negative feedback was mostly on poor access, specifically about the long wait for appointments and difficulty getting through the service using the online triage form for appointments. The National GP Patient Survey in 2025 showed the service scored 57% forpeople responding positively on the overall experience of the service, which was below the expected national average of 75%. There was an active Patient Participation Group (PPG), which represented the views of people using the service.Representatives from the PPG described how managers made positive changes because of feedback, such as extending the opening time of the online form to submit medical requests.
GP Patient Survey 2026
What registered patients reported
108 completed questionnaires · 32.8% response rate.
Overall experience was good
Confidence interval 45.2%–84.8%Experience of contacting the practice was good
Confidence interval 31.9%–74.1%Last appointment met the patient’s needs
Confidence interval 71.8%–98.6%Healthcare professional was good at listening
Confidence interval 65.3%–96.4%Healthcare professional treated the patient with care and concern
Confidence interval 66.8%–97%Patient had confidence and trust in the healthcare professional
Confidence interval 68.1%–97.5%Reception and administrative team were helpful
Confidence interval 53.2%–91%Contacting the practice by phone was easy
Confidence interval 14.2%–56.2%Contacting the practice through its website was easy
Confidence interval 25.5%–74.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Ariel Healthcare
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
13 February 2018GoodCQC rating history
16 April 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.