Registered from 29 June 2011.
Dentist · independent evidence profile
Bupa Dental Care Gillingham
Middlefield House, Marlott Road, Gillingham, Dorset, SP8 4FA
CQC location 1-244752413NHS organisation code V09418
A registered address may be where care is managed rather than delivered.
ODS code V09418. Data refreshed 31 August 2026.
Location and contact
Middlefield House, Marlott Road, Gillingham, Dorset, SP8 4FA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for Bupa Dental Care Gillingham
Assessment dated 19 December 2025. Published 17 June 2026.
What CQC reported
Not applicable
People’s experience
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We did not receive any direct patient feedback. The practice made our questionnaires available to patients, and we received 9 responses. Patient feedback provided a positive view of the dental team and care provided by the practice. As part of patient survey results collected by the practice, 45 patients responded in April 2026. We noted satisfaction scores for ease of booking, staff friendliness, advice and involvement, look and feel of the practice, and its cleanliness ranged between 9.3 and 9.8 out of a score of 10. Patients praised the practice with comments including, “Professionalism, courtesy and friendliness,” “Very professional and friendly,” and “Everyone is very friendly and welcoming putting you at ease straight away.” Patients also highlighted supportive and reassuring care, particularly for nervous patients, with feedback such as, “Dentist… very calm and efficient. New technology made my previous unpleasant experiences go away,” and “Nobody likes going to the dentist but everyone at the surgery makes it as good an experience as it can be.” Communication and advice were viewed positively, with patients stating, “Fast and efficient and also they give advice which I take on board,” and “Friendly and welcoming and knowledgeable.” Appointment access and efficiency were also recognised, with comments including, “Easy and efficient service,” and “Run on time.” Cleanliness and the environment received positive feedback, with remarks such as, “The environment is very clean,” and “The waiting area is a good experience, light, clean bright and sets a great tone for the visit to the treatment room.” Some mixed feedback was noted regarding costs and treatment recommendations, including, “Costs can be a problem especially with everything else going up.” We were told where comments and suggestions were made, this was reviewed and where appropriate action would be taken. The practice shared patient feedback with the team.
Community experiences
Patient reviews of Bupa Dental Care Gillingham
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Dentist
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Not recordedNo published ratingCQC rating history
12 April 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.