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GP practice · independent evidence profile

The Killingholme Surgery

Town Street, South Killingholme, Immingham, South Humberside, DN40 3EL

CQC location 1-2331540235NHS organisation code B81648
Current overall CQC ratingRequires improvementAssessment dated 30 June 2026
Active registrationRegistered

Registered from 4 December 2015.

Registered addressTown Street, South Killingholme, Immingham, South Humberside, DN40 3EL

A registered address may be where care is managed rather than delivered.

Health-system areaNHS Humber and North Yorkshire Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. ODS code B81648. Data refreshed 19 October 2026.

Location and contact

Town Street, South Killingholme, Immingham, South Humberside, DN40 3EL

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
63%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Requires Improvement
47%

This service is not always safe

Well-led

Requires Improvement
62%

This service is not always well-led

Latest published evidence

Ongoing Assessment for The Killingholme Surgery

Assessment dated 30 June 2026. Published 22 September 2026.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were highly satisfied with services and access to appointments. Patients told us the staff were kind, friendly and helpful. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG told us the provider and manager worked well with them and were always available to discuss any issues.

GP Patient Survey 2026

What registered patients reported

95 completed questionnaires · 22.4% response rate.

91.5%

Overall experience was good

Confidence interval 90.2%–92.6%
82.6%

Experience of contacting the practice was good

Confidence interval 80.9%–84.2%
97%

Last appointment met the patient’s needs

Confidence interval 96.2%–97.6%
89.6%

Healthcare professional was good at listening

Confidence interval 88.2%–90.8%
95.1%

Healthcare professional treated the patient with care and concern

Confidence interval 94.1%–95.9%
95.6%

Patient had confidence and trust in the healthcare professional

Confidence interval 94.7%–96.4%
94.2%

Reception and administrative team were helpful

Confidence interval 93.1%–95.1%
96.4%

Contacting the practice by phone was easy

Confidence interval 95.5%–97.2%
48.4%

Contacting the practice through its website was easy

Confidence interval 43.5%–53.4%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

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Community experiences

Patient reviews of The Killingholme Surgery

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaEating disordersLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairmentSubstance misuse problems

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

9 October 2017GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.