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GP practice · independent evidence profile

Barking Urgent Treatment Centre

Barking Hospital, Upney Lane, Barking, Essex, IG11 9LX

CQC location 1-2262765705
Current overall CQC ratingGoodAssessment dated 26 June 2025
Active registrationRegistered

Registered from 6 August 2020.

Registered addressBarking Hospital, Upney Lane, Barking, Essex, IG11 9LX

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS North East London Integrated Care Board

Organisation code not recorded. Data refreshed 31 August 2026.

Location and contact

Barking Hospital, Upney Lane, Barking, Essex, IG11 9LX

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
70%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
72%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Barking Urgent Treatment Centre

Assessment dated 26 June 2025. Published 9 October 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The provider submitted the most recent patient feedback for Barking Urgent Treatment Centre for August 2025, where they had received some mixed responses. For example: • Friends and Family Test: Of 83 responses, 63 (76%) of patients were likely or very likely to recommend the department, while 23 were unlikely or very unlikely. • Staff Listening: Out of 85 responses, 58 (62%) of patients felt staff listened to them. • Dignity and Respect: Of 85 responses, 59 (69%) of patients felt they were treated with dignity and respect. • Comment Cards (July 2025): 20 out of 23 cards (87%) contained positive feedback about the service. The service monitored and responded to patient feedback, for example, displayed on notice boards was ‘you said’, and ‘we did’, the providers response. For August 2025 issues noted were some staff did not demonstrate compassionate communication, introduce themselves and were dismissive of patients concerns. In response the organisation had provided all staff training and reminded staff about the organisation’s expectations regarding their behaviour and to wear name badges.

GP Patient Survey 2026

What registered patients reported

Practice-level results will appear when an ODS match is available.

No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Barking Urgent Treatment Centre

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/GpsUrgent care centres

Regulated activities

Treatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

15 August 2023Requires improvementCQC rating history
20 December 2022InadequateCQC rating history
4 February 2022Requires improvementCQC rating history
1 June 2021Requires improvementCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.