Registered from 30 September 2015.
GP practice · independent evidence profile
Urgent Care Centre
Doncaster Royal Infirmary, Armthorpe Road, Doncaster, South Yorkshire, DN2 5LT
CQC location 1-2232119294
A registered address may be where care is managed rather than delivered.
Organisation code not recorded. Data refreshed 1 September 2026.
Location and contact
Doncaster Royal Infirmary, Armthorpe Road, Doncaster, South Yorkshire, DN2 5LT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is not always caring
Effective
This service is not always effective
Responsive
This service is not always responsive
Safe
This service is not safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Urgent Care Centre
Assessment dated 8 January 2026. Published 13 July 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People gave mixed opinions about the quality of their care and treatment. Recent survey results, including from NHS Friends and Family Test, showed people were satisfied with services. The service collected patient experience feedback through the Friends and Family Test (FFT), sent automatically via SMS following patient contact. While responses were anonymous and could not be actioned individually, aggregated themes were reviewed internally and were included within monthly reporting to the Integrated Care Board and Clinical Governance Meetings. Over the previous 12 months, feedback had been predominantly positive, particularly in relation to staff professionalism, communication, clinical explanations and the kindness and reassurance provided by clinicians and nursing staff. Negative feedback mainly related to waiting times, communication at reception, and situations where patients’ expectations exceeded the scope of the service (e.g. blood tests).
GP Patient Survey 2026
What registered patients reported
Practice-level results will appear when an ODS match is available.
No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.
Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Urgent Care Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Urgent care centres
Regulated activities
Transport services, triage and medical advice provided remotelyTreatment of disease, disorder or injury
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
31 October 2017GoodCQC rating history
4 July 2017Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.