Registered from 31 May 2011.
Dentist · independent evidence profile
St Helen's Dental Surgery
29 Wood Street, Ashby De La Zouch, Leicestershire, LE65 1EL
CQC location 1-216931786NHS organisation code V08086
Dental inspection findings, not an overall rating: CQC does not give overall ratings to dental services. Published inspection findings and reports are shown where available; absence of a rating is not a judgement about quality. How CQC checks dental services ↗
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code V08086. Data refreshed 19 October 2026.
Location and contact
29 Wood Street, Ashby De La Zouch, Leicestershire, LE65 1EL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for St Helen's Dental Surgery
Assessment dated 13 May 2026. Published 15 September 2026.
What CQC reported
Not applicable
People’s experience
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed patient feedback we received, and feedback routinely obtained by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice. Patient feedback highlighted the practice's friendly, caring and professional staff, who consistently made patients feel comfortable, reassured and well informed about their treatment. Patients valued the staff’s clear communication, including email updates and detailed explanations of procedures, as well as the support provided to those with additional or nervous dental care needs. Many patients praised the practice for delivering high-quality, personalised care, noting that staff took time with patients and never made them feel rushed. Long-term loyalty was evident, with several patients and their families attending the practice for many years and travelling specifically to remain a patient there. Patients also appreciated the practice's responsiveness and accessibility, including same-day appointments for urgent issues and the availability of NHS dental places. Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients said when they were prescribed medicines, sufficient information was given. Patients were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.
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Community experiences
Patient reviews of St Helen's Dental Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Dentist
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
29 August 2018Inspected but not ratedCQC rating history
22 February 2018Inspected but not ratedCQC rating history
19 June 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.