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Dentist · independent evidence profile

Mydentist - Claremont Bank - Shrewsbury

2 Claremont Buildings, Claremont Bank, Shrewsbury, Shropshire, SY1 1RJ

CQC location 1-206140831NHS organisation code V06713
Current overall CQC ratingNot yet ratedAssessment dated 29 April 2026
Active registrationRegistered

Registered from 6 May 2011.

Registered address2 Claremont Buildings, Claremont Bank, Shrewsbury, Shropshire, SY1 1RJ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Shropshire, Telford and Wrekin Integrated Care Board

ODS code V06713. Data refreshed 31 August 2026.

Location and contact

2 Claremont Buildings, Claremont Bank, Shrewsbury, Shropshire, SY1 1RJ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Regulations met
0%

The service has met the regulations

Effective

Regulations met
0%

The service has met the regulations

Responsive

Regulations met
0%

The service has met the regulations

Safe

Regulations met
0%

The service has met the regulations

Well-led

Regulations met
0%

The service has met the regulations

Latest published evidence

Ongoing Assessment for Mydentist - Claremont Bank - Shrewsbury

Assessment dated 29 April 2026. Published 2 September 2026.

What CQC reported

Not applicable

People’s experience

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. Patient feedback provided a positive view of the dental team and care provided by the practice. From the feedback we saw, all patients who responded said they would recommend the practice to family or friends. Patients praised the practice for its friendly and caring staff, saying “From reception to dentist their work has always been good, and everyone is polite and friendly,” and “The receptionists are lovely helpful and friendly… go above and beyond to help... the dentists the same.” Patients also highlighted the quality of treatment and professionalism. Comments included “Was able to cater for my complex needs with compassion and patience,” “Polite professional,” “Always a professional approach from the dentist,” and “I have been an NHS patient at this practice for over 10 years and have consistently received high-quality care.” Patients commented positively on the care they received and how they were made to feel, with feedback including “The dentist was very gentle doing the check up and had nice bed side manner putting me at ease,” “I hate going to the dentist, terrified. But everyone is very patient with me. All lovely,” and “Very helpful and friendly, I [have] been with the dentist about 20 plus years, I [have] had no problems, each time they had made me not [feel] frightened and helped me.” Patients appreciated the practice’s responsiveness and access to care, particularly for urgent treatment. One patient said, “[My wife] had dental pain overnight and they saw her next day,” while another commented “I applied to be an NHS patient and only waited 4 days for a spot to become free.” A small number of comments identified areas for improvement, including delays with appointment timings, and difficulty rescheduling a cancelled procedure. We noted the practice responded to patient feedback and directed the individuals to contact the practice to discuss their experience. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.

Community experiences

Patient reviews of Mydentist - Claremont Bank - Shrewsbury

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Dentist

Regulated activities

Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

Not recordedNo published ratingCQC rating history
16 July 2012Published CQC reportSee the official record for the report
26 March 2012Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.