Registered from 6 May 2011.
Dentist · independent evidence profile
Mydentist - Claremont Bank - Shrewsbury
2 Claremont Buildings, Claremont Bank, Shrewsbury, Shropshire, SY1 1RJ
A registered address may be where care is managed rather than delivered.
ODS code V06713. Data refreshed 31 August 2026.
Location and contact
2 Claremont Buildings, Claremont Bank, Shrewsbury, Shropshire, SY1 1RJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for Mydentist - Claremont Bank - Shrewsbury
Assessment dated 29 April 2026. Published 2 September 2026.
What CQC reported
Not applicable
People’s experience
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. Patient feedback provided a positive view of the dental team and care provided by the practice. From the feedback we saw, all patients who responded said they would recommend the practice to family or friends. Patients praised the practice for its friendly and caring staff, saying “From reception to dentist their work has always been good, and everyone is polite and friendly,” and “The receptionists are lovely helpful and friendly… go above and beyond to help... the dentists the same.” Patients also highlighted the quality of treatment and professionalism. Comments included “Was able to cater for my complex needs with compassion and patience,” “Polite professional,” “Always a professional approach from the dentist,” and “I have been an NHS patient at this practice for over 10 years and have consistently received high-quality care.” Patients commented positively on the care they received and how they were made to feel, with feedback including “The dentist was very gentle doing the check up and had nice bed side manner putting me at ease,” “I hate going to the dentist, terrified. But everyone is very patient with me. All lovely,” and “Very helpful and friendly, I [have] been with the dentist about 20 plus years, I [have] had no problems, each time they had made me not [feel] frightened and helped me.” Patients appreciated the practice’s responsiveness and access to care, particularly for urgent treatment. One patient said, “[My wife] had dental pain overnight and they saw her next day,” while another commented “I applied to be an NHS patient and only waited 4 days for a spot to become free.” A small number of comments identified areas for improvement, including delays with appointment timings, and difficulty rescheduling a cancelled procedure. We noted the practice responded to patient feedback and directed the individuals to contact the practice to discuss their experience. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.
Community experiences
Patient reviews of Mydentist - Claremont Bank - Shrewsbury
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.