Registered from 31 December 2024.
GP practice · independent evidence profile
Sarephed Medical Centre
60 Arden Road, Smethwick, B67 6AJ
A registered address may be where care is managed rather than delivered.
ODS code M88610. Data refreshed 31 August 2026.
Location and contact
60 Arden Road, Smethwick, B67 6AJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Sarephed Medical Centre
Assessment dated 9 October 2025. Published 14 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People shared positive views about the quality of their care and treatment. The most recent survey results we looked at from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with the services they received. There was an active patient participation group (PPG) who represented the views of people; however, the provider was working hard to appoint a chairperson. We found there was a process in place for people to share positive and negative views. Complaints were acted on to improve the service people received. We saw that a telephone recall service was introduced because of improvements identified from a complaint the provider had investigated.
GP Patient Survey 2026
What registered patients reported
80 completed questionnaires · 10.9% response rate.
Overall experience was good
Confidence interval 53.4%–71.4%Experience of contacting the practice was good
Confidence interval 53.8%–72.1%Last appointment met the patient’s needs
Confidence interval 77.8%–91.8%Healthcare professional was good at listening
Confidence interval 74.2%–89%Healthcare professional treated the patient with care and concern
Confidence interval 69%–85.2%Patient had confidence and trust in the healthcare professional
Confidence interval 86.6%–97%Reception and administrative team were helpful
Confidence interval 58.4%–75.8%Contacting the practice by phone was easy
Confidence interval 31.9%–50.3%Contacting the practice through its website was easy
Confidence interval 30.6%–56.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Sarephed Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.