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Doctors / GP services · independent evidence profile

Howell Medical Group Ltd

57 Rodney Street, Liverpool, L1 9ER

CQC location 1-20397620790
Current overall CQC ratingRequires improvementAssessment dated 1 August 2025
Active registrationRegistered

Registered from 12 December 2024.

Registered address57 Rodney Street, Liverpool, L1 9ER

A registered address may be where care is managed rather than delivered.

Health-system areaNHS Cheshire and Merseyside Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. Organisation code not recorded. Data refreshed 19 October 2026.

Location and contact

57 Rodney Street, Liverpool, L1 9ER

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
67%

This service is effective

Responsive

Good
64%

This service is responsive

Safe

Requires Improvement
59%

This service is not always safe

Well-led

Requires Improvement
62%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Howell Medical Group Ltd

Assessment dated 1 August 2025. Published 10 September 2025.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

A number of patients had contacted CQC to complain about issues such as access to the customer services team, delayed or incorrect medicines and refunds. The provider had seen over 50 formal complaints about their service in 2025, They had implemented various systems to improve customer experience following a review in early July 2025, we were not able to assess the effectiveness of these changes during this assessment. The provider shared data from a non-validated opinion website which showed many 5-star ratings, however there had been a financial incentive for this so we were unable to rely upon this feedback. The provider shared several testimonials with us; these mainly related to the differences people experienced from their weight loss as opposed to the service itself or the staff.

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Community experiences

Patient reviews of Howell Medical Group Ltd

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Services in slimming clinicsTreatment of disease, disorder or injury

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.