Registered from 6 August 2015.
Dentist · independent evidence profile
SplenDental Care
498 Narborough Road, Leicester, Leicestershire, LE3 2FU
CQC location 1-2013767784NHS organisation code V07758
A registered address may be where care is managed rather than delivered.
ODS code V07758. Data refreshed 31 August 2026.
Location and contact
498 Narborough Road, Leicester, Leicestershire, LE3 2FU
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for SplenDental Care
Assessment dated 20 February 2025. Published 9 May 2025.
What CQC reported
Not applicable
People’s experience
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 12 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, “Everyone at SplenDental Care have gone above and beyond in looking after me when I have had appointments. I'm a tricky patient because I'm on blood thinners and can be quite nervous but every time I've had work done, they've put me at ease, explained the process thoroughly, and constantly reassured me that everything is ok as well as checking to make sure I'm feeling ok myself. Going to the dentist can, and probably always will be a nervous experience, but at SplenDental Care I always feel at ease that I am in safe hands and I strongly recommend them. I can't thank them enough for always looking after me the way they do.” Patients commented positively about the standards of cleanliness. Comments included, “Fantastic service from reception staff, dental nurses and dentist. Always giving sound advice, communication and best practice. The practice always runs on time and has impeccable hygiene.” Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Comments included, “My husband and I had our first appointment with Splen last Tuesday. We were greeted very well by reception staff, the dentist and dental nurse. The dentist asked lots of questions about our health, diet and whether we had any trouble with our teeth. After examining our teeth, which we both felt comfortable with, the dentist informed us of the condition of our teeth and gave advice for the best way to keep them healthy. She explained to me, in detail, the treatment that was required and made sure I was ok about it being carried out. We both felt she had plenty of time for us and we are very pleased that we have joined this dental practice.” Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Comments included, “Friendly receptionist. Seen on time. Excellent dental nurse and dentist. Answered my questions and advised me on further treatment. Fitted me in for the initial stages so I didn't have to return twice. Reasonable cost and explanation of the service.” Patients told us that when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. Comments included, “The entire team at SplenDental Care from the dentists to the dental nurses have been extremely kind, helpful and caring since I have joined them. My whole family has switched to this practice over the last year and the service has been exceptional. We receive regular appointment reminders, they are courteous and accommodating when I need to reschedule, the checkups are thorough and the team make an effort to get to know us as people and advise us accordingly to help us maintain good dental health where possible. The team are also very patient and answer all our questions in detail. They also take the time to demonstrate how to brush and floss correctly, what equipment is best and how often they should be used (mouthwash, toothpaste etc). They are very mindful of our comfort and do their best to allay any fears we may have during any dental procedures we have to undergo. All in all, I cannot praise them enough and continue to recommend them to friends and family when they are searching for an honest trustworthy dental practise.” The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.
Community experiences
Patient reviews of SplenDental Care
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Dentist
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.