Registered from 26 June 2011.
Dentist · independent evidence profile
Ollie and Darsh
11 Dale Street, Lower Ground Floor, Liverpool, Merseyside, L2 2SH
A registered address may be where care is managed rather than delivered.
ODS code V83412. Data refreshed 31 August 2026.
Location and contact
11 Dale Street, Lower Ground Floor, Liverpool, Merseyside, L2 2SH
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for Ollie and Darsh
Assessment dated 6 April 2025. Published 7 August 2025.
What CQC reported
Not applicable
People’s experience
Prior to our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 7 patients. On the day of our inspection, we saw patient feedback from a further 43 patients, who had left online reviews in the last 6 months. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included: "I have excellent patient care at Ollie and Darsh. Nothing is too much trouble. Appointments are easy to make, put reminders being sent out the previous day. Emergency appointments can be made either the same or following day. Reception staff are polite and extremely helpful. It's the best dental practice I've ever been to. [my dentist] in particular has a great ethos around customer care. They are patient, understanding and a great dentist. I highly recommend this dental practice,” This is a fantastic surgery. Great customer care, treatment whilst at the clinic is excellent. Staff also demonstrate effective communication with patients. Evidence of excellent leadership,” ”Excellent communication, treatment and staff. Such a professional organisation, who always put the patient first. I commenced treatment 2 weeks ago, and have no complaints or concerns whatsoever,” “Really good experience so far at Ollie and Darsh, everything explained well and given a realistic expected result, honest advice and really helpful when needed.” Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients told us that when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.
Community experiences
Patient reviews of Ollie and Darsh
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.