Registered from 20 April 2011.
Dentist · independent evidence profile
Bupa Dental Care Bishop Auckland
69 Cockton Hill Road, Bishop Auckland, County Durham, DL14 6HS
CQC location 1-199554828NHS organisation code V00204
A registered address may be where care is managed rather than delivered.
ODS code V00204. Data refreshed 31 August 2026.
Location and contact
69 Cockton Hill Road, Bishop Auckland, County Durham, DL14 6HS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for Bupa Dental Care Bishop Auckland
Assessment dated 8 May 2025. Published 23 December 2025.
What CQC reported
Not applicable
People’s experience
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We did not receive any direct patient feedback. We reviewed recent patient feedback collected by the practice. Of the 108 patients who responded in November 2025, 93% reported positive experiences and noted waiting times of under 10 minutes. The practice received a score of 9.7 out of 10 for friendliness, empathy, and overall atmosphere. In addition, 100% of patients who completed the Friends and Family test rated the practice as either 'good' or 'very good'. Some of the comments included: “First-class service all around. I felt valued and well-informed throughout my visit”, “The care and attention you receive is exceptional”, “Friendly, helpful, and professional reception staff. The dentists, dental nurses, and hygienists are all skilled, take the time to explain treatments, and make you feel at ease”, “My appointment was carried out in a friendly, professional manner. Everything was explained, and aftercare instructions were clear. I felt safe and in good hands”, “Appointments are always on time, and treatments are carried out with professionalism and a friendly approach.” The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.
Community experiences
Patient reviews of Bupa Dental Care Bishop Auckland
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Dentist
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Not recordedNo published ratingCQC rating history
20 November 2012Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.