Registered from 5 November 2024.
GP practice · independent evidence profile
The Harefield Practice
The Harefield Practice, Rickmansworth Road, Harefield, Uxbridge, UB9 6JY
CQC location 1-19894804510NHS organisation code E86007
A registered address may be where care is managed rather than delivered.
ODS code E86007. Data refreshed 31 August 2026.
Location and contact
The Harefield Practice, Rickmansworth Road, Harefield, Uxbridge, UB9 6JY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Harefield Practice
Assessment dated 25 February 2025. Published 14 August 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People had an overall positive experience of care and the results from the National Patient Survey and the NHS Friends and Family Test January 2025 confirmed this. The service had an active Patient Participation Group (PPG) that was keen on improving the patient experience for all by collaboration with the practice management. The PPG had a small number of patients involved but had a plan to increase the diversity of members. The PPG was involved in getting the furniture at the reception to be ergonomic and mobility-impaired friendly. The PPG worked with the practice to revamp the telephone system to make booking appointments easier for the patient population. Feedback received by CQC from the local Healthwatch in the London Borough of Hillingdon showed there were barriers to accessing appointments such as long waiting times on the phone, digital exclusion, online consultation tools not being effective to the patients, staff attitude and a lack of trust because of the issues identified. Feedback received from the Care Quality Commission’s (CQC) share your experience online forms was positive. We received comments praising the speed of response and ability to get appointments and kindness of some of the staff. Some of the patients we spoke to during the site visit shared their poor experiences of care with us and these related to difficulty getting appointments for patients who were less than a year old and attitude of the reception staff. We informed the practice management about this and there is an action plan to improve the care experience for all the patients.
GP Patient Survey 2026
What registered patients reported
103 completed questionnaires · 23.4% response rate.
Overall experience was good
Confidence interval 53.4%–73.7%Experience of contacting the practice was good
Confidence interval 35.8%–56.9%Last appointment met the patient’s needs
Confidence interval 80.8%–94.6%Healthcare professional was good at listening
Confidence interval 74.3%–90.4%Healthcare professional treated the patient with care and concern
Confidence interval 75.6%–91.4%Patient had confidence and trust in the healthcare professional
Confidence interval 77.9%–92.8%Reception and administrative team were helpful
Confidence interval 56.7%–76.8%Contacting the practice by phone was easy
Confidence interval 31.1%–52.8%Contacting the practice through its website was easy
Confidence interval 34%–61.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Harefield Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.