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GP practice · independent evidence profile

Abi-support Ltd

129 Broadway, Didcot, OX11 8XD

CQC location 1-19601400630NHS organisation code VNVE4
Current overall CQC ratingRequires improvementAssessment dated 27 October 2025
Active registrationRegistered

Registered from 19 June 2024.

Registered address129 Broadway, Didcot, OX11 8XD

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Thames Valley Integrated Care Board

ODS code VNVE4. Data refreshed 31 August 2026.

Location and contact

129 Broadway, Didcot, OX11 8XD

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
70%

This service is caring

Effective

Requires Improvement
54%

This service is not always effective

Responsive

Good
68%

This service is responsive

Safe

Requires Improvement
62%

This service is not always safe

Well-led

Requires Improvement
61%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Abi-support Ltd

Assessment dated 27 October 2025. Published 14 January 2026.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were positive about the quality of their care. They felt safe with the service and staff. People felt staff had received appropriate training for their needs. People described how staff treated them kindly and made sure any personal care was provided sensitively, preserving their privacy and dignity.People we spoke with told us, the service was flexible, and office staff were responsive. Most people were involved in their care planning and asked for their feedback. People felt able to raise concerns and were complementary to the service and their responsiveness. People told us, staff arrived and left on time, staff called them if they were running late, and some people told us they have recently started to receive the same carers. However, we also heard there was not always continuity with staff and people received different staff at each visit.

GP Patient Survey 2026

What registered patients reported

Practice-level results will appear when an ODS match is available.

No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Abi-support Ltd

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Homecare agenciesSupported living

Regulated activities

Personal careTreatment of disease, disorder or injury

Specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

7 December 2022GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.