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Dentist · independent evidence profile

Victoria Dental Practice

5 Victoria Road, Darlington, County Durham, DL1 5SJ

CQC location 1-195690058NHS organisation code V82915
Current overall CQC ratingNot yet ratedAssessment dated 3 March 2025
Active registrationRegistered

Registered from 8 April 2011.

Registered address5 Victoria Road, Darlington, County Durham, DL1 5SJ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS North East and North Cumbria Integrated Care Board

ODS code V82915. Data refreshed 31 August 2026.

Location and contact

5 Victoria Road, Darlington, County Durham, DL1 5SJ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Regulations met
0%

The service has met the regulations

Effective

Regulations met
0%

The service has met the regulations

Responsive

Regulations met
0%

The service has met the regulations

Safe

Regulations met
0%

The service has met the regulations

Well-led

Regulations met
0%

The service has met the regulations

Latest published evidence

Ongoing Assessment for Victoria Dental Practice

Assessment dated 3 March 2025. Published 10 June 2025.

What CQC reported

Not applicable

People’s experience

Prior to our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 14 patients. On the day of our inspection, we spoke with and saw patient feedback from a further 50 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included: “Dentists that take pride in their work and always provide excellent care and very friendly staff! Highly recommend Victoria dental.” “An extremely professional and patient-centred service.” “We have always found the practice including the admin to be of the highest standard. Our care has been exemplary and when we have needed advice or reassurance either at home or abroad the staff have always been there for us.” “Wouldn't go anywhere else, all staff from receptionist to hygienist are brilliant, they make a stressful visit stress free.” “They give excellent advice, take care of their patients and do not treat you as a number but as a person.” “The practice still is and always has been excellent. The Dentists and assistants have always been very good and the treatment given is first class. The appointments system, reminders and reception staff are also very good.” Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients told us that when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.

Community experiences

Patient reviews of Victoria Dental Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Dentist

Regulated activities

Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

Not recordedNo published ratingCQC rating history
11 December 2012Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.