Registered from 30 June 2011.
Dentist · independent evidence profile
DHS Dental Practice - Phoenix Centre
The Phoenix Centre, 1 Church Street, Heywood, Lancashire, OL10 1LR
CQC location 1-195679906NHS organisation code V13173
Dental inspection findings, not an overall rating: CQC does not give overall ratings to dental services. Published inspection findings and reports are shown where available; absence of a rating is not a judgement about quality. How CQC checks dental services ↗
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code V13173. Data refreshed 19 October 2026.
Location and contact
The Phoenix Centre, 1 Church Street, Heywood, Lancashire, OL10 1LR
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for DHS Dental Practice - Phoenix Centre
Assessment dated 7 May 2024. Published 18 June 2024.
What CQC reported
Not applicable
People’s experience
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us.
On the day of inspection, we spoke with 1 patient. Their response and additional patient feedback we reviewed provided a positive view of the dental team and care provided by the practice.
This feedback demonstrated that patients were happy with the service provided.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.
The provider gathered feedback from staff through meetings, surveys, and informal discussions. Staff were encouraged to offer suggestions for improvements to the service and said these were listened to and acted on where appropriate.
Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback.
Patients commented positively about the standards of cleanliness.
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Community experiences
Patient reviews of DHS Dental Practice - Phoenix Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Dentist
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Not recordedNo published ratingCQC rating history
6 December 2012Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.