Registered from 12 June 2024.
GP practice · independent evidence profile
Total Access Medical Diagnosis
42 Barnard Road, Bowthorpe Employment Area, Norwich, NR5 9JB
CQC location 1-19549917605
A registered address may be where care is managed rather than delivered.
Organisation code not recorded. Data refreshed 6 September 2026.
Location and contact
42 Barnard Road, Bowthorpe Employment Area, Norwich, NR5 9JB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is not always effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Total Access Medical Diagnosis
Assessment dated 26 February 2025. Published 18 November 2025.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
Periodic surveys were completed by patients to evaluate their experiences of their course of treatment, for example of weight-loss medication. We saw evidence that where complex issues were raised by patients during the consultation process, the provider worked with them to find a safe solution. Total Access Medical Diagnosis used Trustpilot to obtain patient feedback. Much of this feedback related to the dispensing process, such as the efficiency of delivery, which is not regulated by the CQC. The average rating was 4.4/5 stars out of 7,067 reviews. Where patient concerns were identified in the feedback, in some but not all cases, the provider replied, stating the action they had taken to remedy the issue at hand.
GP Patient Survey 2026
What registered patients reported
Practice-level results will appear when an ODS match is available.
No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.
Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Total Access Medical Diagnosis
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Treatment of disease, disorder or injury
Specialisms
Caring for adults over 65 yrsCaring for adults under 65 yrs
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.