Registered from 28 September 2011.
Dentist · independent evidence profile
Total Dental Care - Saffron Lane
598 Saffron Lane, Leicester, Leicestershire, LE2 6TD
CQC location 1-194992391NHS organisation code V12462
A registered address may be where care is managed rather than delivered.
ODS code V12462. Data refreshed 31 August 2026.
Location and contact
598 Saffron Lane, Leicester, Leicestershire, LE2 6TD
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for Total Dental Care - Saffron Lane
Assessment dated 2 March 2026. Published 10 June 2026.
What CQC reported
Not applicable
People’s experience
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 4 patients. On the day of our inspection, we saw patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, “I have been a patient of Total Dental Care for many years and can honestly say that the standard of care I have received has been exceptional in every respect. The entire team consistently provides a welcoming, friendly, and professional service that immediately puts patients at ease. From reception through to treatment, every member of staff treats patients with kindness, respect, and genuine care, creating an environment that feels reassuring rather than intimidating.” Patients commented positively about the standards of cleanliness. Comments included, “The facilities at the Saffron Lane Practice are outstanding. The practice is modern, immaculate, and equipped with up-to-date, state-of-the-art technology. Cleanliness and infection control are clearly taken extremely seriously, and the whole environment inspires confidence and trust.” Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Comments included, “I am someone who likes to understand every possible outcome and often have many questions and concerns before treatment. [Clinician] has always listened patiently, answered every question thoroughly, and never once made me feel embarrassed or unreasonable for asking. In fact, he actively takes the time to explain procedures, treatment options, and the reasoning behind clinical decisions because he understands that having information helps me feel more comfortable and confident. His ability to educate and reassure patients is remarkable.” Patients said when they were prescribed medicines, sufficient information was given. Patients were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.
Community experiences
Patient reviews of Total Dental Care - Saffron Lane
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Dentist
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
9 October 2017Inspected but not ratedCQC rating history
12 July 2012Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.