Registered from 23 May 2024.
GP practice · independent evidence profile
i-HEART 365 Service - Out of Hours Service
Pontefract Road, Barnsley, S71 5PN
CQC location 1-19387096765NHS organisation code Y05827
A registered address may be where care is managed rather than delivered.
ODS code Y05827. Data refreshed 1 September 2026.
Location and contact
Pontefract Road, Barnsley, S71 5PN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for i-HEART 365 Service - Out of Hours Service
Assessment dated 19 November 2025. Published 17 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. NHS Friends and Family Test results showed high levels of satisfaction. Between November 2025 and January 2026, 245 responses were received with 96% of patients rating the service as either very good or excellent. Feedback was largely positive, highlighting short waiting times, helpful and friendly staff, and thorough clinical assessments. Patients reported feeling listened to and treated with kindness, dignity and respect.
GP Patient Survey 2026
What registered patients reported
Practice-level results will appear when an ODS match is available.
No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.
Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of i-HEART 365 Service - Out of Hours Service
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/GpsMobile doctorsPhone/online advice
Regulated activities
Transport services, triage and medical advice provided remotelyMaternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.