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GP practice · independent evidence profile

DeMontfort Surgery

100 Mill Lane, Leicester, Leicestershire, LE2 7HX

CQC location 1-19039677902NHS organisation code C82020
Current overall CQC ratingGoodAssessment dated 11 April 2025
Active registrationRegistered

Registered from 14 June 2024.

Registered address100 Mill Lane, Leicester, Leicestershire, LE2 7HX

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Leicester, Leicestershire and Rutland Integrated Care Board

ODS code C82020. Data refreshed 31 August 2026.

Location and contact

100 Mill Lane, Leicester, Leicestershire, LE2 7HX

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
65%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
64%

This service is responsive

Safe

Good
59%

This service is safe

Well-led

Requires Improvement
61%

This service is not always well-led

Latest published evidence

Ongoing Assessment for DeMontfort Surgery

Assessment dated 11 April 2025. Published 10 October 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about care and treatment they received at the practice, however people we spoke with reported difficulties in obtaining appointments. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) for the Primary Care Network (PCN) however there was no representation for this practice.

GP Patient Survey 2026

What registered patients reported

81 completed questionnaires · 7.4% response rate.

57.3%

Overall experience was good

Confidence interval 24.3%–84.8%
49%

Experience of contacting the practice was good

Confidence interval 18.5%–80.2%
78.6%

Last appointment met the patient’s needs

Confidence interval 38.7%–95.5%
81.1%

Healthcare professional was good at listening

Confidence interval 40.9%–96.4%
76.7%

Healthcare professional treated the patient with care and concern

Confidence interval 36.9%–94.9%
86.9%

Patient had confidence and trust in the healthcare professional

Confidence interval 45.6%–98.1%
69%

Reception and administrative team were helpful

Confidence interval 31.7%–91.4%
37.3%

Contacting the practice by phone was easy

Confidence interval 11.8%–72.5%
21.4%

Contacting the practice through its website was easy

Confidence interval 4.2%–63%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of DeMontfort Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.