Registered from 16 August 2011.
Dentist · independent evidence profile
Dentalessence
69 Station Road, Burgess Hill, West Sussex, RH15 9DY
CQC location 1-188241951NHS organisation code V00730
A registered address may be where care is managed rather than delivered.
ODS code V00730. Data refreshed 31 August 2026.
Location and contact
69 Station Road, Burgess Hill, West Sussex, RH15 9DY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for Dentalessence
Assessment dated 3 April 2025. Published 4 August 2025.
What CQC reported
Not applicable
People’s experience
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 14 patients. On the day of our inspection, we spoke with and saw patient feedback from a further 4 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, “Excellent, kind, extremely patient with a difficult customer. Five stars” and “Great team and service from reception to dentists highly recommend.” Another patient told us, “[Dentists] very kind, patient and [dentist] expertise made a potentially difficult procedure much better.” Patients commented positively about the standards of cleanliness. They felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Comments included, “Staff are very friendly, clinic ran on time, practice hygiene was outstanding” and “6 month inspection thoroughly carried out with the same great attention to detail that I've experienced over many years at this excellent practice.” Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. One person commented, “Your treatment options are explained in a clear and understandable manner, explaining the benefits of the different options available and any associated costs. I certainly do not feel I'm pushed towards a more expensive option.” Patients told us that when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.
Community experiences
Patient reviews of Dentalessence
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Dentist
Regulated activities
Treatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Caring for adults over 65 yrsCaring for adults under 65 yrsCaring for childrenCaring for people whose rights are restricted under the Mental Health ActDementiaEating disordersLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairmentServices for everyoneSubstance misuse problems
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Not recordedNo published ratingCQC rating history
16 August 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.