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GP practice · independent evidence profile

Minehead Medical Centre

2 Irnham Road, Minehead, Somerset, TA24 5DL

CQC location 1-18589277875NHS organisation code L85019
Current overall CQC ratingGoodAssessment dated 20 March 2025
Active registrationRegistered

Registered from 11 June 2024.

Registered address2 Irnham Road, Minehead, Somerset, TA24 5DL

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Somerset Integrated Care Board

ODS code L85019. Data refreshed 31 August 2026.

Location and contact

2 Irnham Road, Minehead, Somerset, TA24 5DL

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
62%

This service is effective

Responsive

Good
68%

This service is responsive

Safe

Good
69%

This service is safe

Well-led

Good
71%

This service is well-led

Latest published evidence

Ongoing Assessment for Minehead Medical Centre

Assessment dated 20 March 2025. Published 31 July 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The NHS Friends and Family Test showed people were satisfied with services. There was an active Patient Participation Group (PPG), a group of people who are patients at the practice who represented the views of the people using the service. Representatives of the PPG told us the service had shared the challenges they faced and felt the service listened to their feedback. We asked the practice to share a link with people so they could share their feedback with CQC. We received 165 pieces of mixed feedback, of which, 59% were positive. For example, someone told us ‘I have always found staff at Minehead Medical Centre to be polite, professional and helpful at all times’ Whilst our assessment did not find any elements of care not meeting the expected standard, 78% of the negative feedback we received indicated difficulty in accessing care, support, and treatment in a way that met needs or preferences. We noted that the most recent National GP survey results pre-dated the current provider taking over the service so have not been referenced as part of this assessment.

GP Patient Survey 2026

What registered patients reported

108 completed questionnaires · 36% response rate.

60%

Overall experience was good

Confidence interval 41.1%–76.4%
55.2%

Experience of contacting the practice was good

Confidence interval 36.4%–72.6%
88.2%

Last appointment met the patient’s needs

Confidence interval 69.8%–96%
83.9%

Healthcare professional was good at listening

Confidence interval 64.4%–93.7%
84.7%

Healthcare professional treated the patient with care and concern

Confidence interval 65.5%–94.2%
92.4%

Patient had confidence and trust in the healthcare professional

Confidence interval 75.1%–98%
79.5%

Reception and administrative team were helpful

Confidence interval 60.3%–90.9%
24.9%

Contacting the practice by phone was easy

Confidence interval 11.9%–44.9%
31.3%

Contacting the practice through its website was easy

Confidence interval 10.5%–63.9%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Minehead Medical Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.