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GP practice · independent evidence profile

Chapel Street Surgery

1 Chapel Street, Pelsall, Walsall, WS3 4LN

CQC location 1-18586892179NHS organisation code M91024
Current overall CQC ratingGoodAssessment dated 22 June 2018
Active registrationRegistered

Registered from 3 April 2024.

Registered address1 Chapel Street, Pelsall, Walsall, WS3 4LN

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Black Country Integrated Care Board

ODS code M91024. Data refreshed 31 August 2026.

Location and contact

1 Chapel Street, Pelsall, Walsall, WS3 4LN

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GP Patient Survey 2026

What registered patients reported

117 completed questionnaires · 33.1% response rate.

90.7%

Overall experience was good

Confidence interval 88.6%–92.5%
87.5%

Experience of contacting the practice was good

Confidence interval 85.1%–89.5%
96.3%

Last appointment met the patient’s needs

Confidence interval 94.8%–97.4%
96.3%

Healthcare professional was good at listening

Confidence interval 94.8%–97.4%
93.8%

Healthcare professional treated the patient with care and concern

Confidence interval 91.9%–95.2%
95.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 93.7%–96.6%
96%

Reception and administrative team were helpful

Confidence interval 94.4%–97.1%
91.8%

Contacting the practice by phone was easy

Confidence interval 89.7%–93.5%
80.3%

Contacting the practice through its website was easy

Confidence interval 75%–84.7%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Chapel Street Surgery

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

22 January 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

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