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GP practice · independent evidence profile

Blake House Surgery

Bowhay Close, Black Torrington, Beaworthy, Devon, EX21 5QE

CQC location 1-1848256408NHS organisation code L83663
Current overall CQC ratingRequires improvementAssessment dated 25 June 2025
Active registrationRegistered

Registered from 24 December 2014.

Registered addressBowhay Close, Black Torrington, Beaworthy, Devon, EX21 5QE

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Devon Integrated Care Board

ODS code L83663. Data refreshed 31 August 2026.

Location and contact

Bowhay Close, Black Torrington, Beaworthy, Devon, EX21 5QE

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Requires Improvement
58%

This service is not always effective

Responsive

Good
75%

This service is responsive

Safe

Requires Improvement
47%

This service is not always safe

Well-led

Requires Improvement
50%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Blake House Surgery

Assessment dated 25 June 2025. Published 22 December 2025.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were mostly positive about the quality of their care at Blake House Surgery. We reviewed results from the 2024 National GP Survey, which indicated 85% of responders had an overall positive experience of the service, which was above the national average of 74%. There was an active Patient Participation Group (PPG), which represented the views of people using the service. The group met quarterly to discuss the service and concerns raised. Representatives from the PPG told us they felt listened to. Both the service and the PPG were keen to encourage other people to get involved in the group to ensure better representation of the local population.

GP Patient Survey 2026

What registered patients reported

109 completed questionnaires · 40.4% response rate.

77.8%

Overall experience was good

Confidence interval 75%–80.3%
83%

Experience of contacting the practice was good

Confidence interval 80.5%–85.3%
87.7%

Last appointment met the patient’s needs

Confidence interval 85.5%–89.6%
87.1%

Healthcare professional was good at listening

Confidence interval 84.8%–89.1%
84.2%

Healthcare professional treated the patient with care and concern

Confidence interval 81.8%–86.4%
91.6%

Patient had confidence and trust in the healthcare professional

Confidence interval 89.6%–93.2%
96.2%

Reception and administrative team were helpful

Confidence interval 94.8%–97.2%
91.3%

Contacting the practice by phone was easy

Confidence interval 89.3%–93%
60%

Contacting the practice through its website was easy

Confidence interval 55.5%–64.2%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Blake House Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

27 April 2022Requires improvementCQC rating history
27 November 2017GoodCQC rating history
11 February 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.