Registered from 25 January 2024.
GP practice · independent evidence profile
Prenton Medical Centre
516-518 Woodchurch Road, Prenton, Merseyside, CH43 0TS
CQC location 1-18444960245NHS organisation code N85643
A registered address may be where care is managed rather than delivered.
ODS code N85643. Data refreshed 31 August 2026.
Location and contact
516-518 Woodchurch Road, Prenton, Merseyside, CH43 0TS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Prenton Medical Centre
Assessment dated 27 November 2025. Published 30 March 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider encouraged and used feedback from people who used the service to make improvements. Feedback we reviewed showed that patient experience of the service was very positive. The results of the National GP Patient Survey showed the practice received similar to, or higher than local and national average scores for patient satisfaction. The results showed that patients felt positive about their overall experience of the service; patients felt listened to, treated with care and concern, involved in decisions about their care and treatment, and had confidence and trust in the healthcare professionals. Recent results from the NHS Friends and Family Test also showed that people were positive about their experience of the service. There was an active PPG who represented the views of people using the service. Representatives from the PPG told us that the provider listened and made changes in response to their feedback and they were highly satisfied with the service provided. People who used the service were invited to provide feedback directly to CQC. Responses we received were positive with regards to all aspects of the service. People told us they could access appointments easily and they were complimentary about staff in all roles.
GP Patient Survey 2026
What registered patients reported
94 completed questionnaires · 17.2% response rate.
Overall experience was good
Confidence interval 83.7%–93.2%Experience of contacting the practice was good
Confidence interval 81.3%–91.5%Last appointment met the patient’s needs
Confidence interval 89.5%–96.8%Healthcare professional was good at listening
Confidence interval 80.3%–90.7%Healthcare professional treated the patient with care and concern
Confidence interval 85.5%–94.5%Patient had confidence and trust in the healthcare professional
Confidence interval 86.6%–95.2%Reception and administrative team were helpful
Confidence interval 84.4%–93.6%Contacting the practice by phone was easy
Confidence interval 76.8%–88.1%Contacting the practice through its website was easy
Confidence interval 48.9%–75.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Prenton Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.