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GP practice · independent evidence profile

Waterloo Health Centre

114-118 Lower Marsh, London, SE1 7AE

CQC location 1-18386402298NHS organisation code G85136
Current overall CQC ratingGoodAssessment dated 30 January 2017
Active registrationRegistered

Registered from 19 January 2024.

Registered address114-118 Lower Marsh, London, SE1 7AE

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS South East London Integrated Care Board

ODS code G85136. Data refreshed 31 August 2026.

Location and contact

114-118 Lower Marsh, London, SE1 7AE

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

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GP Patient Survey 2026

What registered patients reported

106 completed questionnaires · 12.5% response rate.

74.6%

Overall experience was good

Confidence interval 56.2%–87.1%
80.2%

Experience of contacting the practice was good

Confidence interval 61.6%–91.1%
91.1%

Last appointment met the patient’s needs

Confidence interval 74.5%–97.3%
91.4%

Healthcare professional was good at listening

Confidence interval 74.9%–97.4%
88.1%

Healthcare professional treated the patient with care and concern

Confidence interval 70.9%–95.7%
94.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 78.4%–98.6%
85.3%

Reception and administrative team were helpful

Confidence interval 67.5%–94.2%
78.2%

Contacting the practice by phone was easy

Confidence interval 58.9%–90%
51.8%

Contacting the practice through its website was easy

Confidence interval 27.7%–75%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Waterloo Health Centre

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

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Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.