Registered from 3 April 2024.
GP practice · independent evidence profile
Stirling Road Medical Centre
Stirling Road, Plymouth, Devon, PL5 1PL
CQC location 1-18274257135NHS organisation code L83006
A registered address may be where care is managed rather than delivered.
ODS code L83006. Data refreshed 31 August 2026.
Location and contact
Stirling Road, Plymouth, Devon, PL5 1PL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is not always effective
Responsive
This service is not always responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Stirling Road Medical Centre
Assessment dated 8 October 2024. Published 1 July 2025.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People told us the practice treated them with kindness, compassion, empathy and respected their privacy and dignity. People found there were issues in getting an appointment, with long waits on the telephone and delayed responses to online requests. People said they were involved in decisions about their care and treatment.
GP Patient Survey 2026
What registered patients reported
158 completed questionnaires · 22.7% response rate.
Overall experience was good
Confidence interval 33.1%–72.8%Experience of contacting the practice was good
Confidence interval 31.2%–71.3%Last appointment met the patient’s needs
Confidence interval 58%–92.3%Healthcare professional was good at listening
Confidence interval 65.9%–96.1%Healthcare professional treated the patient with care and concern
Confidence interval 62.7%–94.8%Patient had confidence and trust in the healthcare professional
Confidence interval 69.7%–97.4%Reception and administrative team were helpful
Confidence interval 49.5%–87.1%Contacting the practice by phone was easy
Confidence interval 15.6%–54.6%Contacting the practice through its website was easy
Confidence interval 18.7%–67%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Stirling Road Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
10 February 2023GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.