Registered from 1 December 2014.
GP practice · independent evidence profile
Church Street Surgery
Callows lane, Kidderminster, Worcestershire, DY10 2JG
CQC location 1-1770251869NHS organisation code M81056
A registered address may be where care is managed rather than delivered.
ODS code M81056. Data refreshed 31 August 2026.
Location and contact
Callows lane, Kidderminster, Worcestershire, DY10 2JG
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Church Street Surgery
Assessment dated 15 December 2025. Published 1 June 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The results of the National GP Patient Survey found 77% of patients described their overall experience of Church Street Surgery as ‘Good’ which in line with the national average of 75%. 83% of patients reported the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment. 83% of patients reported the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment. 92% of patients found the reception and administrative team at Church Street Surgery helpful. Data shared from the NHS ‘Friends and Family Test’ showed that the vast majority of patient experience about the practice was highly positive. 95% of patients surveyed said they found their care at the practice to be either ‘Very Good’ or ‘Good.’ To hear from patients about their experiences we asked the service to share details of CQCs ‘Give Feedback on Care’ process. CQC received feedback from 9 patients of which 7 were positive about their experience of the service; and 2 were negative. Positive patient feedback related to the appointment triage process, clinical care and treatment received, and staff helpfulness and compassion. Negative feedback related to timeliness of feeding back test results, staff attitude and dissatisfaction with care and treatment received.
GP Patient Survey 2026
What registered patients reported
112 completed questionnaires · 27.6% response rate.
Overall experience was good
Confidence interval 63.4%–88.1%Experience of contacting the practice was good
Confidence interval 63%–87.9%Last appointment met the patient’s needs
Confidence interval 72.8%–93.9%Healthcare professional was good at listening
Confidence interval 72.5%–93.9%Healthcare professional treated the patient with care and concern
Confidence interval 64%–89%Patient had confidence and trust in the healthcare professional
Confidence interval 73.9%–94.7%Reception and administrative team were helpful
Confidence interval 76%–95.8%Contacting the practice by phone was easy
Confidence interval 49.9%–79.1%Contacting the practice through its website was easy
Confidence interval 69.8%–96.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Church Street Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 September 2022GoodCQC rating history
22 September 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.