Check My GPCare ratings, made clear
Search by postcode

GP practice · independent evidence profile

Harraton Surgery

3 Swiss Cottages, Washington, Tyne And Wear, NE38 9AB

CQC location 1-1737302413NHS organisation code A89617
Current overall CQC ratingGoodAssessment dated 12 November 2025
Active registrationRegistered

Registered from 18 November 2014.

Registered address3 Swiss Cottages, Washington, Tyne And Wear, NE38 9AB

A registered address may be where care is managed rather than delivered.

Health-system areaNHS North East and North Cumbria Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. ODS code A89617. Data refreshed 19 October 2026.

Location and contact

3 Swiss Cottages, Washington, Tyne And Wear, NE38 9AB

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
0%

This service is caring

Effective

Good
0%

This service is effective

Responsive

Good
0%

This service is responsive

Safe

Good
0%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Harraton Surgery

Assessment dated 12 November 2025. Published 25 September 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. Results from the National GP Patient Survey 2026 show that 80% of respondents described their overall experience of this GP practice as good. This was higher than the national average of 77%. A Patient Participation Group (PPG) had been established since the previous assessment. A representative from the PPG described staff at the practice as friendly and efficient, and described their overall experience of the practice as positive.

GP Patient Survey 2026

What registered patients reported

97 completed questionnaires · 21.8% response rate.

80.4%

Overall experience was good

Confidence interval 75.8%–84.3%
89.6%

Experience of contacting the practice was good

Confidence interval 85.8%–92.4%
92%

Last appointment met the patient’s needs

Confidence interval 88.7%–94.5%
87.2%

Healthcare professional was good at listening

Confidence interval 83.1%–90.3%
88.7%

Healthcare professional treated the patient with care and concern

Confidence interval 84.9%–91.7%
91.7%

Patient had confidence and trust in the healthcare professional

Confidence interval 88.3%–94.2%
95.4%

Reception and administrative team were helpful

Confidence interval 92.5%–97.2%
85.5%

Contacting the practice by phone was easy

Confidence interval 81.2%–88.9%
53%

Contacting the practice through its website was easy

Confidence interval 41.3%–64.4%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

CQC record alerts · £2/month

Email me if Harraton Surgery's published CQC record changes.

Its current published overall rating is Good. We monitor this public record and email only after a tracked change—no newsletters or unrelated marketing.

  • Overall rating, assessment, report or registration change
  • One £2 monthly plan covers up to ten providers
  • Cancel any time through secure Stripe billing

£2 charged monthly until cancelled · Covers up to 10 providers.

Payment is handled by Stripe. Confirm your email after checkout. This is not a medical, safety, complaint or appointment alert. See the alert terms and privacy policy.

Community experiences

Patient reviews of Harraton Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

New

No approved community reviews yet.

Be the first to share a useful, factual experience.

Leave a review

Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

22 June 2023InadequateCQC rating history
24 August 2021GoodCQC rating history
30 October 2019GoodCQC rating history
27 March 2019Requires improvementCQC rating history
14 March 2018Requires improvementCQC rating history
23 June 2016GoodCQC rating history
19 November 2015InadequateCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.