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GP practice · independent evidence profile

Castle Healthcare Practice

50 - 60 Wilford Lane, West Bridgford, Nottingham, Nottinghamshire, NG2 7SD

CQC location 1-1720658112NHS organisation code C84605
Current overall CQC ratingOutstandingAssessment dated 30 September 2025
Active registrationRegistered

Registered from 16 October 2014.

Registered address50 - 60 Wilford Lane, West Bridgford, Nottingham, Nottinghamshire, NG2 7SD

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Nottingham and Nottinghamshire Integrated Care Board

ODS code C84605. Data refreshed 31 August 2026.

Location and contact

50 - 60 Wilford Lane, West Bridgford, Nottingham, Nottinghamshire, NG2 7SD

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Outstanding
95%

This service is exceptionally caring

Effective

Good
79%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Outstanding
88%

This service is exceptionally safe

Well-led

Outstanding
93%

This service is exceptionally well-led

Latest published evidence

Ongoing Assessment for Castle Healthcare Practice

Assessment dated 30 September 2025. Published 18 December 2025.

What CQC reported

The service is performing exceptionally well.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as implementing a new phlebotomy service at the practice and increasing evening and weekend appointment availability. We spoke with 6 patients and received written feedback from 7 patients through our website. All feedback we received was positive. Patients felt staff were caring, kind, knowledgeable, approachable and they could access services when required.

GP Patient Survey 2026

What registered patients reported

95 completed questionnaires · 31.8% response rate.

89.7%

Overall experience was good

Confidence interval 67.1%–97.4%
87.4%

Experience of contacting the practice was good

Confidence interval 64.1%–96.4%
98.7%

Last appointment met the patient’s needs

Confidence interval 78.6%–99.9%
95%

Healthcare professional was good at listening

Confidence interval 73.5%–99.2%
94.1%

Healthcare professional treated the patient with care and concern

Confidence interval 72.2%–99%
98.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 78.9%–99.9%
92.7%

Reception and administrative team were helpful

Confidence interval 70.4%–98.6%
89.2%

Contacting the practice by phone was easy

Confidence interval 65.6%–97.3%
67.8%

Contacting the practice through its website was easy

Confidence interval 30.4%–91%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Castle Healthcare Practice

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

21 January 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.