Registered from 12 September 2023.
GP practice · independent evidence profile
Bromleag Care Practice
Beckenham Clinic, 14 The Crescent, Beckenham, BR3 1DU
CQC location 1-16473306598NHS organisation code Y06345
A registered address may be where care is managed rather than delivered.
ODS code Y06345. Data refreshed 31 August 2026.
Location and contact
Beckenham Clinic, 14 The Crescent, Beckenham, BR3 1DU
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Bromleag Care Practice
Assessment dated 23 May 2024. Published 24 October 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We spoke with representatives from 15 (out of a total of 33) care homes where patients resided. Care home staff spoke positively about the provider; we heard practice staff were caring, patient-centred and easy to contact, particularly when urgent appointments were required. Whilst most care home staff told us they received sufficient ward rounds and contact from the provider, some commented on a perceived lack of practice staff to cover periods of planned or unplanned leave.
The provider shared examples of patient feedback they had collected from patients, family or friends of patients, and care home workers (responses from 33 people in total). Unverified data showed that responses were mostly positive and referred to kind, respectful practice staff who were effective at meeting the needs of patients. Other comments referred to efficient communication and named various clinical and non-clinical staff as being particularly helpful or providing outstanding care. Respondents were asked for their ideas for improvement. Suggestions included increasing the number of GPs and increasing face to face appointments.
GP Patient Survey 2026
What registered patients reported
60 completed questionnaires · 6.5% response rate.
Overall experience was good
Confidence interval 74.4%–79.2%Experience of contacting the practice was good
Confidence interval 69.3%–75.2%Last appointment met the patient’s needs
Confidence interval 93.6%–96.4%Healthcare professional was good at listening
Confidence interval 87.3%–91.2%Healthcare professional treated the patient with care and concern
Confidence interval 93.1%–95.9%Patient had confidence and trust in the healthcare professional
Confidence interval 93.7%–96.5%Reception and administrative team were helpful
Confidence interval 89.7%–93.7%Contacting the practice by phone was easy
Confidence interval 58.4%–65.3%Contacting the practice through its website was easy
Confidence interval 58.2%–68%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Bromleag Care Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Family planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilities
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.