Registered from 30 June 2023.
GP practice · independent evidence profile
Cognacity
22 Welbeck Street, London, W1G 8EF
CQC location 1-16437511125
A registered address may be where care is managed rather than delivered.
Organisation code not recorded. Data refreshed 31 August 2026.
Location and contact
22 Welbeck Street, London, W1G 8EF
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is not always effective
Responsive
This service is not always responsive
Safe
This service is not safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Cognacity
Assessment dated 21 July 2025. Published 29 January 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
We spoke with 8 patients and 5 carers of patients using the service. Their feedback was overall positive. Patients and carers said staff were always available and described them as polite, kind, respectful, friendly and non-judgmental. People told us they felt staff cared about them, listened and understood their needs. One person said: “They have been fantastic. I can’t thank them enough”. Another told us staff made them feel relaxed and never rushed. Some shared examples of staff referring them to other services when required. They said the service was flexible, for example in offering appointment times to fit around their work or study. Most people said that staff involved them in reviewing the care and treatment and informed them about their prescribed medicines and any side effects fully. Staff enabled patients to give feedback through annual surveys, suggestion box and a QR code. The results of the 2025 patient satisfaction survey showed that the majority of respondents were positive about the care they received. However, most patients and carers told us they had not been asked for feedback and did not know how to complain, although some thought they could find out if needed. Two people said our inspection was the first time they had been asked for feedback.
GP Patient Survey 2026
What registered patients reported
Practice-level results will appear when an ODS match is available.
No 2026 practice-level survey result is matched to this record yet. This can happen for non-GP services, closed or newly registered practices, or records without a matching NHS organisation code.
Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Cognacity
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Treatment of disease, disorder or injury
Specialisms
Caring for adults over 65 yrsCaring for adults under 65 yrsCaring for childrenDementiaEating disordersLearning disabilitiesMental health conditionsPhysical disabilitiesSubstance misuse problems
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.