Registered from 22 May 2023.
GP practice · independent evidence profile
Halcyon Medical Centre
Unit 8, 24 Martineau Place, Birmingham, B2 4UH
CQC location 1-15644000518NHS organisation code M85778
A registered address may be where care is managed rather than delivered.
ODS code M85778. Data refreshed 31 August 2026.
Location and contact
Unit 8, 24 Martineau Place, Birmingham, B2 4UH
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Halcyon Medical Centre
Assessment dated 11 December 2024. Published 13 June 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People’s feedback that we reviewed as part of this assessment was mixed about their experience of this practice. The latest GP National Patient Survey showed that people’s satisfaction with their overall experience, having their needs met and the ease of contacting their GP on the telephone, was lower than the national average. However, people’s satisfaction with contacting the practice vis the NHS App was above the national average. CQC had received some negative feedback from people. On-line, both the Birmingham Healthwatch and NHS websites had an average rating of 3 stars for this practice. Some of the positive comments across both websites mentioned getting an appointment easily, being referred quickly and friendly, helpful staff; negative comments concerned access and difficulties registering with the practice. Feedback from people we spoke to as part of the assessment was entirely positive. The Friends and Family Test (FFT) is used by NHS services to assess people’s satisfaction. The latest data provided by the practice for the year 2024 showed 96% of responses rated the experience of the practice as good or very good. The practice provided unverified data from their own patient survey (3/1/2025) which showed 91% out of 100 respondents rated their overall experience as good or very good. Representatives from the Patient Participation Group (PPG) told us the regular health education sessions were very useful and the practice engaged with them well.
GP Patient Survey 2026
What registered patients reported
68 completed questionnaires · 6.2% response rate.
Overall experience was good
Confidence interval 21.6%–87.5%Experience of contacting the practice was good
Confidence interval 22.9%–90%Last appointment met the patient’s needs
Confidence interval 33.9%–96.4%Healthcare professional was good at listening
Confidence interval 30.8%–95.3%Healthcare professional treated the patient with care and concern
Confidence interval 33.1%–96.2%Patient had confidence and trust in the healthcare professional
Confidence interval 36.5%–97.6%Reception and administrative team were helpful
Confidence interval 28.2%–94.2%Contacting the practice by phone was easy
Confidence interval 15.9%–85.3%Contacting the practice through its website was easy
Confidence interval 8.3%–83.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Halcyon Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
19 August 2022Requires improvementCQC rating history
9 May 2022Inspected but not ratedCQC rating history
21 January 2022InadequateCQC rating history
2 January 2019GoodCQC rating history
11 April 2018GoodCQC rating history
11 April 2017Requires improvementCQC rating history
2 December 2014Inspected but not ratedCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.